Fireflies.ai

Fireflies.ai is an AI meeting assistant that records, transcribes and summarizes video-call conversations, and lets you search later for what was said. It serves teams that want to stop taking notes by hand and keep a record of each meeting's decisions and tasks.

Fireflies.ai joins the call or takes an audio or video file uploaded by the user. The transcript becomes searchable, and the summary includes an overview, an outline, keywords and action items. The AskFred assistant answers natural-language questions about the recorded meetings.

The vendor cites more than 100 integrations, with CRMs such as HubSpot, Salesforce and Pipedrive and project tools such as Asana and Jira, and offers a public GraphQL API to take transcripts into other systems.

The information comes from the vendor's own website and help center.

Fireflies.ai has four plans: Free, Pro, Business and Enterprise, billed per seat. The amounts below are per user per month, in dollars.

• Free: US$0, with unlimited transcription.
• Pro: US$10 billed annually or US$18 on monthly billing.
• Business: US$19 billed annually or US$29 on monthly billing.
• Enterprise: US$39, annual billing only.

Paying monthly instead of annually costs 80% more on Pro (US$18 against US$10) and about 53% more on Business. Storage on Pro is 8,000 minutes per seat and on Business it is unlimited, according to the vendor's blog.

Advanced AI features, such as AskFred, consume AI credits, which have their own rules and price; the help center and the blog disagree on whether plan credits are monthly or one-time, so confirm on the pricing page.

List prices published by the vendor, checked in October 2026. Through Nexforce Marketplace, Fireflies.ai can be purchased in reais, with a Brazilian tax invoice.

The main features of Fireflies.ai are meeting recording and transcription, summaries with action items, the AskFred assistant for questions about conversations, integrations and the API.

• Transcription and recording: converts speech into searchable text, and also accepts audio and video files uploaded by the user.
• AI summaries: an overview, an outline, keywords, action items and detailed notes for each meeting.
• AskFred: asks natural-language questions of the transcripts. The global version also searches past meetings, connected apps such as Gmail, Slack, HubSpot, Notion, Google Drive and Jira, and the web.
• Live Assist: suggestions, answers and notes during the meeting.
• Integrations: more than 100, according to the vendor, including CRMs, recruiting and project tools; the help center says all are available on the Free plan.
• API: a GraphQL interface to take transcripts into other systems. Using AskFred through the API consumes AI credits.

Fireflies.ai is worth it for teams that hold many meetings and want searchable transcripts integrated with their CRM, but the cost grows per seat and AI credits follow separate rules.

Pros:

• The Free plan offers unlimited transcription, and the help center says all integrations are available on it.
• AskFred answers questions about past meetings and, in the global version, also about Gmail, Slack, HubSpot, Notion, Google Drive and Jira.
• There is a public GraphQL API, useful for taking transcripts into internal processes.
• Business has unlimited storage, against 8,000 minutes per seat on Pro.

Cons:

• Billing is per seat: on Pro, each user costs US$10 per month on an annual contract and US$18 on monthly billing.
• Advanced AI features, such as AskFred, consume AI credits, and the rules for those credits differ between the vendor's pages.
• Enterprise is only sold on an annual contract, at US$39 per seat per month.
• The Free plan limits (storage and summaries) appear with different numbers on the vendor's own pages, which calls for checking before relying on it.

The main alternatives to Fireflies.ai are tl;dv, Otter.ai, Fathom and Gong, which the vendor's own blog uses as comparisons in several articles.

• tl;dv: records and summarizes meetings on Google Meet, Zoom and Microsoft Teams, with a focus on transcripts and highlights; it competes directly with Fireflies.ai.
• Otter.ai: a meeting transcription and notes app, with automatic summaries; Fireflies.ai cites more than 100 integrations and a public GraphQL API.
• Fathom: a meeting assistant with summaries and CRM sync; sales and customer success teams often compare it with Fireflies.ai.
• Gong: a revenue intelligence platform that analyzes sales calls; it serves larger sales teams, on enterprise contracts, and is not just a meeting recorder.

For general use, the test is between tl;dv, Otter.ai and Fathom. If the goal is analyzing sales calls, compare with Gong. Record the same meeting in both tools and compare transcript accuracy in your language.