Zendesk Support logo

    Zendesk Support

    4.5
    by Zendesk
    Software
    Zendesk Support logo

    Zendesk Support

    by Zendesk
    4.5
    Software
    Customer Experience
    Customer Support

    Complete customer service solution with ticketing, live chat, and AI-powered automation.

    Save Up to 50% on Software

    Get exclusive pricing through Nexforce

    Pre-negotiated volume discounts
    Exclusive partner pricing
    Free license optimization

    Vendor

    Zendesk

    Category

    Customer Experience

    Department

    Customer Support

    Solution Overview

    Complete customer service solution with ticketing, live chat, and AI-powered automation.

    Key Benefits

    Core capabilities that drive results for your business

    Ticketing System

    Live Chat

    Knowledge Base

    AI Chatbots

    Analytics

    Other Solutions by Zendesk

    Explore more products from this vendor

    Browse more solutions from Zendesk in the search page

    Terms & Conditions

    Usage Agreement

    By using Zendesk Support, you agree to comply with the vendor's terms of service and privacy policy. This includes data handling practices, usage limitations, and subscription terms.

    Data Protection Compliant
    SOC 2 Certified
    GDPR Ready

    Frequently Asked Questions

    Solution Reviews

    Rating Distribution

    4.5
    10 reviews
    5 star
    50%
    4 star
    50%
    3 star
    0%
    2 star
    0%
    1 star
    0%
    View All Reviews

    Top Reviews

    Ótima plataforma de suporte ao cliente

    Dec 8, 2025
    Review via G2

    Nossos scores de CSAT melhoraram de 3,8 para 4,5 após implementar esta plataforma. Os tempos de resposta mais rápidos e melhor gestão de conhecimento fizeram diferença real na satisfação do cliente.

    Lucas Ramos · Engenheiro de Plataforma at Orbit Tecnologias
    View review

    Solução de suporte profissional

    Dec 4, 2025
    Review via G2

    O preço pode ser alto para times maiores, mas o conjunto de recursos justifica. Comparamos com 4 alternativas e esta tinha a melhor combinação de recursos, confiabilidade e integrações.

    Davi Andrade · Desenvolvedor Full Stack at Pinnacle Tech
    View review

    Gestão de tickets eficiente

    Oct 18, 2025
    Review via G2

    As regras de automação são poderosas. Configuramos workflows que lidam com solicitações comuns automaticamente, liberando nossos agentes para questões complexas. As macros e templates economizam tempo significativo.

    Carlos Teixeira · Engenheiro de Dados at Dinâmica Empresarial
    View review